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High-quality services are our top priority

Seamless integration is essential when it comes to incorporating feeder technology into your production system. That’s why sortimat plans and designs solutions according to your unique requirements – our machines can, for example, be qualified, and constructed for deployment in cleanrooms. What’s more, after delivery, our service team will install your machine, and guarantee rapid, reliable commissioning. As a result, your feeder unit will deliver the high performance you expect - from the moment it goes live.

Spare parts service
If required, a tailor-made inventory of spare parts can be provided with your feeder solution, so you can replace worn components without delay. In addition, you can order replacements via our round-the-clock online service - for rapid express delivery.

Spare-parts service form

Telephone service
If you have any questions or problems, just call our service center. Please have your project number ready so that we can help you as quickly as possible. If we can’t answer your questions over the phone, a sortimat technician will come to your site.

Retrofits, upgrades, and conversions
In many cases, sortimat feeder solutions can be adapted to new feeder tasks. Find out about retooling, extending or modifying your machine – our service team will be happy to advise you.

Qualification
sortimat feeder solutions can be provided with qualification, for instance, for the assembly of pharmaceutical and medical devices at international production sites. Talk to us about qualifying your machine when placing your order.

After-sales support
To make sure your feeder solution operates smoothly, and delivers consistent high performance and output, sortimat offers defined maintenance packages. Our service team will be happy to provide you with more information.

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